Product updates

See the latest feature releases, product improvements and bug fixes

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May 2024

Detailed Rejection Reasons in 10DLC Registration Process Now Available

This update boosts the 10DLC registration process by ensuring consistent and detailed visibility into rejection reasons across both the Plivo console and the...

Geomatch Now Supported for Number Masking Sessions

This feature enhances the Number Masking API by leveraging Geomatch logic, ensuring that the virtual numbers allocated are geographically consistent with the...

Improved Operational Efficiency in Number Masking via Enhanced Subaccount Support

We've now expanded subaccount support within our Number Masking API, allowing for finer operational control and customization for businesses with multiple...

Platform Console

Boost Customer Engagement with Interactive WhatsApp Templates

This update enhances the WhatsApp Business API by leveraging interactive templates designed to drive user engagement. Businesses can now send messages with...

Platform Console

Streamlined WhatsApp Number Migration Now Available with Embedded Signup Flow

This feature enables seamless number migration for customers using Plivo's WhatsApp Business API. Our Embedded Signup Flow allows customers to easily retain...

April 2024

Easier Zentrunk Calls Troubleshooting with Enhanced Zentrunk Debug Logs

This update introduces detailed insights into trunk usage, enabling customers to optimize their call handling and performance effectively. A key feature of...

Platform Console

Enhanced 2FA Security for Plivo Accounts

This update introduces mandatory two-factor authentication (2FA) at login, bolstering account security for all our customers. Existing customers with...

Phone Numbers Console

Enhanced Port-in Workflow: Simplifying Your Number Transfer Experience

This update brings enhancements to the Port-in process, aimed at improving the experience for customers transferring their phone numbers from another...

Plivo Introduces PIN-based Authentication for its Number Masking API

Plivo's Number Masking solution, designed to anonymize communication and obfuscate personal phone numbers, now includes PIN-based authentication. This update...

Console Voice API

Plivo Verified Caller ID: Enhanced Number Verification to Combat Call Spoofing

Plivo introduces Verified Caller ID, aimed at preventing fraudulent call spoofing through our platform. For customers using phone numbers not rented from...

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