Product updates

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July 2024

Phone Numbers Console

Unified US Compliance Alerts: Toll-Free Verification with Multi-Email Support

This update enhances our alert system, expanding status updates to include Toll-Free verification alongside existing 10 DLC alerts. Users can now receive...

Participant-Level Recording Now Available for MPC Sessions

This update adds Participant-Level Recording for Multi-Party Call (MPC) sessions, providing separate audio tracks for each participant. Customers can start...

June 2024

Phone Numbers Console

Enhanced Toll-Free Number Verification Workflow on the Plivo Console

The new Toll-Free Number Verification Workflow streamlines the verification process on the Plivo Console . Businesses receive real-time email updates on...

Console Voice API

Elevating Call Integrity with STIR/SHAKEN: New Attestation B for Verified Numbers

With this update, Plivo is enhancing its STIR/SHAKEN attestation process for outbound calls in the US. This update introduces Attestation B for non-Plivo US...

DND for Short Codes Now Supported by Plivo

With this update, Plivo now supports Do Not Disturb (DND) for short code numbers. Similar to long code and toll-free numbers, if a customer responds with any...

Location Messages Now Available within WhatsApp Business API

This enhancement to the Plivo's WhatsApp Business API enables customers to share precise locations, supporting both templated and non-templated message...

Support for Non-Templated Interactive WhatsApp Messages Added

This enhancement to the Plivo's WhatsApp Business API offers new ways for customers to engage users with List Messages, Reply Buttons, and Call-to-Action...

Enhanced Audio Streaming Capabilities for Improved Call Experience

These enhancements to the Audio Streaming feature are designed to simplify setup and improve call quality. We have introduced the keepCallAlive parameter,...

Audio Stream Troubleshooting Now Available

We've introduced support for detailed debug logs for troubleshooting Audio Streaming, enabling customers to independently identify and resolve issues. This...

May 2024

Automatic Premium Prefix Blocking Now Active on Zentrunk

This update enhances the security of our Zentrunk platform with the introduction of Automatic Premium Prefix Blocking. This feature automatically blocks...

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